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Privacy Policy

How PALM Hospital plans to handle website enquiries, personal information, cookies and privacy rights.

Architectural rendering of PALM Hospital tower in Olaya Street, Riyadh

Who we are

PALM Hospital is a planned specialty healthcare destination in Riyadh, Saudi Arabia. Our website is https://thepalmhospitals.com. For general privacy questions, contact info@thepalmhospitals.com.

Information we may process

When you contact us, we may process the information you choose to provide, such as your name, email address and the content of your enquiry. The website and its hosting services may also process technical information required for functionality, security and troubleshooting, such as browser details, IP addresses and error logs. The exact categories collected should be confirmed before launch.

How information is used

Information should only be used for legitimate and disclosed purposes, such as responding to enquiries, operating and securing the website, complying with legal obligations and improving the website where lawfully permitted. We do not currently offer online clinical bookings through this website.

Sensitive health information

Please do not include medical records, diagnoses or other sensitive health details in general website enquiries. When clinical services become available, any patient-data processing will be governed by separate clinical systems, notices and applicable safeguards.

Cookies and analytics

The website may use essential cookies and, if enabled in future, analytics or other optional technologies. Before launch, PALM will verify which technologies are active and provide any additional choices or notices required by applicable law.

Your requests

For requests concerning personal information, please write to info@thepalmhospitals.com. Requests will be reviewed in accordance with applicable Saudi data-protection law.

Policy updates

PALM Hospital may update this notice when website features, services or legal requirements change. A final approved effective date will be displayed when this policy is published.